Billing Parameters

Lists the different ways a bill is marked as paid (cash, forgiven, canceled, epay, etc).


Bill Reasons

View the list of Bill Reasons

Updated 1st week of the month

The reasons for a bill in the system (overdue, lost, printing, damage, etc)

Note: these can be show as limited dropdown list in Workflows.  Contact the Help Desk to setup or change your list.


Default Prices and Processing Fees

View the list of Default Prices and Processing Fees

Updated 1st week of the month

When an item is lost, the system tries to pull the item’s cost from the price field on the item record.  If the item record does not have an amount, the system looks at the item type and pulls the default price from this parameter.  If your library charges a processing fee, each item type you use needs to have a separate line on this list to describe the item type’s default price and processing fee.

Contact

Hours

Call
866-940-4083

Email

Address
715 Sabrina Drive
East Peoria, IL 61611

Fax
630-734-5051

Monday - Friday | 8am - 5pm

 

After Hours Support
309-369-6422
For Member Library Staff

Dedicated to Engaged, Efficient, and Effective Service