Resource Sharing Alliance

Support Site

We are a consortium of libraries in central and west central Illinois that share a common library automation system. We facilitate sharing of materials among member libraries providing access to materials from almost 200 different library branches.

Learn more about RSA.


RSAcat Mobile App Is Back Online

The RSAcat Mobile App is back online for both Android and iOS. Complete functionality including search, holds, bill pay, and viewing accounts on the mobile app on Android and iOS has been restored. If patrons uninstalled the app, they will have to reinstall it to...

RSAcat Mobile App Outage (resolved)

27 February 2024: The most recent update about the mobile app service may be found in the news post entitled, "RSAcat Mobile App Is Back Online." Mobile App Currently Out of Service The RSAcat mobile app is currently down and we have been told by SirsiDynix (the...

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Website Overview

Choose a section below to get oriented to the site.




We included everything you need to know to be a responsible RSA member within the RSA Handbooks and pages sorted By Topic. Find them in the top menu of any part of the website. To see every document at a glance, use the Documentation Index, located under Handbooks.


Video tutorials are available on RSA’s YouTube page. Find it at the top right of every page and in the site’s footer at the bottom of every page.
We are in the process of adding more video links alongside relevant content in March 2024.


RSA offers regular training for members. Please find these opportunities on Library Learning (L2) and see what kind of ongoing training sessions are available at the top menu under Events > Training.


Email Updates

If you haven’t signed up for email updates yet, please sign up to get our Listserv emails. These updates will alert you to system outages, training opportunities, and other RSA developments.

Help Desk

You can email to get in contact directly with RSA staff. Or, hover over Get in Touch on the main menu to start a new Report Request, or open a new Help Desk Ticket on any issue you’re having.



Site Visits

If you are new or in need a refresher on any RSA topic, a site visit is a great way to meet with our staff. Sign up for a virtual site visit under Get in Touch in the top menu of the site.

More info about site visits.


Various networking groups and email lists can help you connect and chat with other member libraries. For more info about these, see the Events tab in the menu. Sign up for emails to hear about events and plan your schedule around them.


Also on the Events tab, you can access upcoming meetings of key RSA groups. Find out how these governance groups function within RSA, find more info under About > Governance Groups.

Within the links section of the homepage, find a shortcut to RSA L2 Events on the RAILS Library Learning calendar.





715 Sabrina Drive
East Peoria, IL 61611


Monday - Friday | 8am - 5pm


After Hours Support
For Member Library Staff

Dedicated to Engaged, Efficient, and Effective Service