Handbook

Operations Manual

This Operations Manual is designed to support staff who work on the front lines with patrons at RSA member libraries. At larger libraries this might include only those working at circulation or reference desks, while at some of our smaller libraries it is aimed at the...

Directors & Admin

Before you begin Please use the Contents on the left side of the screen to navigate to a particular section on this page. Still can’t find what you’re looking for? Use the magnifying glass in the upper right corner to search the site. Essentials This list was curated...

Circulation Handbook

Before you begin Please use the Contents on the left side of the screen to navigate to a particular section on this page. Still can’t find what you’re looking for? Use the magnifying glass in the upper right corner to search the site. Circulation in WorkFlows: How To...

Cataloging Handbook

Before you begin Please use the Contents on the left side of the screen to navigate to a particular section on this page. Still can't find what you’re looking for? Use the magnifying glass in the upper right corner to search the site. How to Catalog in WorkFlows...

School Handbook

Before you begin Please use the Contents on the left side of the screen to navigate to a particular section on this page. Still can’t find what you’re looking for? Use the magnifying glass in the upper right corner to search the site. Guides Welcome Back School...

New to RSA

Before you begin Please use the Contents on the left side of the screen to navigate to a particular section on this page. Still can’t find what you’re looking for? Use the magnifying glass in the upper right corner to search the site. Helpful Guides and Cheat Sheets...

By Topic

Cataloging Circulation Monthly Statistics Parameters Reports Setup & Configuration Support for Other Products

Contact

Hours

Call
866-940-4083

Email

Address
715 Sabrina Drive
East Peoria, IL 61611

Fax
630-734-5051

Monday - Friday | 8am - 5pm

 

After Hours Support
309-369-6422
For Member Library Staff

Dedicated to Engaged, Efficient, and Effective Service